Privacy Policy

Last updated: November 2, 2026

What Simpan is

Simpan is a household inventory app. It helps you keep track of what's in your storage boxes: photos of what you pack, suggested names for each item, a label and QR code for each box, and search to find things again later. You can also connect an AI chat app, such as ChatGPT or Claude, to pack and find things from a chat. This policy covers the information Simpan collects and how it's used.

Information we collect

• Account information. When you sign in with Google, we receive your email address, display name, and profile picture from Google. We don't collect a password — Google handles authentication.
• Inventory data you create. Households, box labels and names, item titles and descriptions, and photos of your belongings. This data is shared with everyone in your household (see below).
• Photos. Photos you take in the app are stored on your device first, then synced to our storage provider (Cloudflare R2) once you're signed in. Photos you add through a connected chat app are downloaded from that chat app and stored the same way.
• Session data. A session cookie that keeps you signed in. It's used only for authentication, not tracking.
• Connected chat apps. If you connect a chat app, we keep a record of that connection: which app, when you connected it, and when it was last used, along with the access tokens it uses (stored only in hashed form).

AI-suggested names

If you turn on AI suggestions (Settings → Connected features), a copy of each photo you take in the app is sent to your household's chosen AI provider — Google Gemini or OpenAI — to suggest a title and description. This is off by default for each household, and the suggestion is always yours to edit or discard before it's saved. Turning it off stops new photos taken in the app from being sent.

Photos you add through a connected chat app are always sent to Gemini or OpenAI to name them, whether or not AI suggestions are on for your household — naming the photos is how packing from a chat works.

Connected chat apps

You can connect an AI chat app, such as ChatGPT or Claude, to Simpan. You choose to do this, and you approve it on a Simpan sign-in page. Once connected, the chat app can search, add, change, move, and delete boxes and items, including photos, in every household you belong to — acting as you.

What you type or upload in the chat, and the results Simpan sends back to it, are also handled by the chat app's provider under its own privacy policy. You can disconnect a chat app at any time in Settings → Connected apps; it stops working immediately.

Who your data is shared with

• Your household. Everyone in your household can see the same boxes, items, and photos — that's the point of the app. Removing yourself from a household stops your access to its data going forward.
• Chat apps you connect — see above. Only the ones you connect, and only until you disconnect them.
• Google — for sign-in; runs Simpan's server (Google Cloud); and for AI suggestions if your household uses Gemini.
• OpenAI — only if your household has chosen OpenAI (instead of Gemini) for AI suggestions.
• Cloudflare — hosts the website and app, and stores photos (R2).
• Neon — hosts the database that holds your account and inventory data.
• Sentry — used only for server-side error monitoring (so we can find and fix bugs), not for tracking or analytics.

We don't run ads, and we don't use marketing or advertising trackers of any kind — nothing on this app is set up to sell or share your data with advertisers.

Data retention and deletion

• How long we keep data. Your account, households, boxes, items, and photos are kept for as long as your account exists, unless you delete them sooner as described below. Photo files and records of deleted boxes and items are kept until you ask us to delete your account.
• Connected chat apps. A chat app's access tokens expire after an hour, and its refresh token after 60 days without use. Disconnecting stops them working immediately. The record that the app was connected (and when it was disconnected) is kept until you ask us to delete your account.
• Deleting a box or an item removes it from Simpan for everyone in your household. We keep a record that it was deleted, and its photo files stay in our storage.
• Deleting a household removes its boxes, items, members, and invites from our database for every member. Its photo files stay in our storage.
• Leaving a household (without deleting it) doesn't affect your account or any other household you're part of.
• Offline use. Boxes and items work fully offline before you ever sign in; that data stays on your device until you sign in and it syncs.

To have your account and everything tied to it permanently removed — including photo files — email us (see below).

Your rights

You can ask for a copy of your data, ask us to correct it, or ask us to delete your account and everything tied to it, by emailing support@mysimpan.com.

Changes to this policy

If this policy changes in a way that matters, we'll update the date at the top of this page.

Contact

Questions about this policy: support@mysimpan.com.